Terms and conditions

Last updated: March 23, 2026

This document (together with all documents referred to herein) sets out the terms and conditions governing the use of the website www.hotelcrystal.ro (hereinafter the “Website”).

The Website’s purpose is to present and promote WordPress website maintenance and management services provided by QUINTUS SRL, and to allow potential clients to contract these services through the Website.

Please read these Terms and Conditions, the Cookie Policy, and the Privacy Policy before using the Website. By accessing and using the Website, you explicitly acknowledge the binding nature of these documents and agree to comply with them.

1.WHO WE ARE

QUINTUS SRL, VAT number RO16429352, headquartered at Strada Trandafirilor nr. 57-59, 545500 Sovata, Mureș County, operating under the commercial name Hotel Crystal Wellness & SPA (hereinafter “the Company” or “We”).

Contact information:
Address: Strada Trandafirilor nr. 57-59, 545500 Sovata, Mureș County, Romania
Email: gdpr@hotelcrystal.ro
Phone: +40 365 450 350

2.INTELLECTUAL PROPERTY

The Company is the exclusive owner of all intellectual property rights related to the Website content, including, but not limited to, articles, texts, photos, illustrations, music, audio and video clips, trademarks, logos, and designs.

Website visitors may access, download, and print materials from the Website for personal and non-commercial use only. These actions do not grant any rights, title, or legitimate interest in the materials.

No section of the Website content over which the Company has intellectual property rights may be reproduced, distributed, or published in any form without prior written consent from the Company. By using the Website, visitors agree not to copy, modify, sell, distribute, transmit, display, reproduce, publish, or create derivative works based on the Website content.

3.USE OF THE WEBSITE

By using the Website, you agree to:

  • Not make any false or fraudulent requests or orders. If we have reasonable grounds to believe you have done so, we reserve the right not to respond and to notify the competent authorities.
  • Provide accurate and complete name, email address, and other contact information. Failure to provide all required information may prevent us from responding to your request or processing your order.

By using the Website in any manner or for any purpose, you declare that you have the legal capacity to enter into legal acts that create obligations under these Terms and Conditions, the Privacy Policy, and the Cookie Policy.

Using the Website and submitting a request or order (via the contact or order form) does not create any obligation on the Company’s part and does not constitute a contract between the Company and the visitor/potential client.

Through the Website, the Company invites visitors/potential clients to contract the services offered. Visitors may contact the Company (by completing the Contact or Order Form or using any contact information provided on the Website) to negotiate and enter into a service contract, which will set out all essential terms required by law, as well as specific details such as rights and obligations of the parties, service price, warranties, and liability.

4.LIMITATION OF LIABILITY

The Company is not responsible for any damages suffered by Website visitors, potential clients, or any third parties arising from the use of the Website or from the Company’s compliance with any legal or contractual obligations.

Visitors use the services offered through the Website entirely at their own risk. They are responsible for maintaining the confidentiality of information transmitted or received via the Website and for processing it in accordance with data protection laws.

Information provided on the Website is given as received, without modification. The Company does not guarantee the accuracy, correctness, or timeliness of any information.

5.OUR RIGHT TO MODIFY TERMS AND CONDITIONS

The Company reserves the right to revise and modify these Terms and Conditions occasionally and at its discretion.

You are responsible for reading the full Terms and Conditions, Cookie Policy, and Privacy Policy, as the version in effect at the time of using the Website applies.

6.APPLICABLE LAW AND JURISDICTION

Use of the Website, as well as the conclusion, execution, and termination of contracts concluded with the Company through the Website, shall be governed by Romanian law.

Any disputes arising from or in connection with the use of the Website or with the conclusion, execution, or termination of such contracts shall be resolved amicably or, if that is not possible, by the competent Romanian courts.

7.PROCESSING OF PERSONAL DATA

The Company processes personal data in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and relevant national legislation on personal data protection.

For more details on how personal data is processed, please consult the Privacy Policy and the Cookie Policy.

For any questions or requests regarding personal data protection, please contact us at gdpr@hotelcrystal.ro